When I was a lot younger, I loved learning new software and found climbing those learning curves quite satisfying. The biggest problem with Windows 8 from a user perspective is that it forces you to unlearn habits you’ve developed over the years. Innovation should delight users, not freak them out. Still, I do think Microsoft could learn a thing or two from Mozilla, which is a relatively small, open-source development community. Developing a new version of an OS is a much, much, bigger and more difficult task than revving a browser. (For a detailed look at Firefox 29, check out this slideshow.) It is noticeably different in a number of respects, but the Mozilla folks managed to make changes in such a way that users naturally discover them as needed without work-stopping bumps. It’s not a top-to-bottom redesign, but Mozilla says Firefox 29 is the biggest upgrade since version 4 was released in 2011. But I did my work, which always requires lots of browser time, without really noticing the difference.Īll of this makes it sound like the new version of Firefox isn’t very different. Yes, there are some nice new features, which I checked out as soon as I had a few moments. I upgraded on a busy workday and simply started using it the way I always do. Compare that irritating and time-wasting experience to the learning curve required of users who upgraded to Mozilla’s new Firefox 29 browser there’s almost none. Remember the first time you loaded Windows 8 or 8.1? If you’re anything like me (and millions of other users) you were utterly baffled at first because the interface is so different.
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